- General Information
- Manufacturer
- Barracuda Networks, Inc
- Manufacturer Website Address
- http://www.barracudanetworks.com
- Brand Name
- Barracuda
- Service Name
- Energize Updates
- Product Type
- Service
Barracuda Energize Updates provide your Barracuda Networks appliance with protection from the latest Internet threats. Our team at Barracuda Central continuously monitors the Internet for new trends in network security threats and develops strategies to mitigate those threats. Depending on the appliance, Energize Updates deliver the appropriate definitions for spam, virus, content categories, spyware filter, intrusion prevention, IM protocols, policies, security updates, attacks and document formats. Updates are delivered on an hourly basis to ensure you always have the latest definitions and the most comprehensive protection.
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Details
- Basic Support which includes email support 24x7 and phone support between the hours of 9 am and 5 pm Monday through Friday in the USA (Pacific time zone), Japan time zone, China time zone, and United Kingdom time zone
- Firmware Maintenance which includes new firmware updates with feature enhancements and bug fixes as they are made available
- Security Updates to patch or repair any security vulnerabilities
- Optional participation in the Barracuda Early Release Firmware program
- Provided Support
- Email Support
- Phone Support
- Security Update
- Service Availability
- 24 x 7 Email Support
- 8 x 5 Phone Support
- Service Duration
- 3 Year
- Product Supported
- Barracuda SSL-VPN 380 Gateway
