- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com/c/en_au
- Brand Name
- Cisco
- Service Name
- Partner Support Service - Extended Service
- Product Type
- Service
Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.
You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 8x5xNext Business Day
- Provided Support
- Parts Replacement
- Phone Support
- Remote Diagnosis
- Web Knowledge Base Access
- New Releases Update
- Intrusion Definition Update
- Service Response Time
- Next Business Day - Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year
- Product Supported
Cisco Firepower 1140 ASA Appliance 1U:
- FPR1140-ASA-K9
- FPR1140-ASA-K9-RF
