- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com/c/en_au
- Brand Name
- Cisco
- Service Name
- SMARTnet
- Product Type
- Service
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic
- Physical
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support
- Software Update
- Web Knowledge Base Access
- Diagnosis
- Software Maintenance
- Hardware Maintenance
- Software Upgrade
- Replacement
- Service Response Time
- Next Business Day - Hardware Failure After 3:00 p.m depot time
- Service Location
- Service Depot
- Service Duration
- 1 Year
- Product Supported
- Cisco Catalyst 3850 48 Port (12 mGig+36 Gig) UPoE IP Base